Refund and Return Policy

5.1 Physical Products

We accept returns on damaged, defective, or incorrect items within 7 days of delivery. To be eligible for a return:

• The item must be unused and in its original packaging
• A valid proof of purchase (invoice) must be provided
• Photos or video evidence of the issue may be required

Once we receive and inspect the return, a refund will be processed within 5–10 business days.

5.2 Digital Products and Services

Due to the nature of digital content and coaching services, we do not offer refunds once the service has started or digital access has been granted.

5.3 Subscription or Membership Plans

Recurring plans may be canceled anytime before the next billing cycle. No partial refunds will be provided for unused days.

5.4 Refund Process

To initiate a return or refund:

• Contact our support team at contact@healthmentor.co.in
• Provide order details and reason for return
• Wait for approval and return instructions
• Ship the item back to the address provided

5.5 Non-Returnable Items

• Personalized or customized products
• Opened nutrition/supplement products
• Downloadable files or PDFs
• Gift cards or special bundled offers