Privacy Policy

Effective Date: 01/05/2025

At Health Mentor (hereinafter referred to as “we,” “us,” “our,” or “the Company”), we are committed to protecting the privacy and confidentiality of the information you provide to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you access our website www.healthmentor.co.in, communicate with us, or use any of our products or services.

1.1 Information We Collect

a) Personal Information

When you interact with our website, place an order, register for a program, or subscribe to our newsletter, we may collect:

• Full Name
• Email Address
• Mobile Number
• Billing and Shipping Address
• Payment Information (processed securely via third-party payment gateways)
• Demographic details (such as age, gender, etc.)
• Health-related information (only with your consent and necessary for providing personalized wellness services)

b) Non-Personal Information

• IP address
• Browser type and version
• Operating system
• Device type
• Time zone and location
• Pages visited, time spent on pages, and other analytical data

1.2 How We Use Your Information

Your information is used for purposes including but not limited to:

• Processing orders and payments
• Providing coaching, services, and customer support
• Sending transactional and promotional emails or SMS
• Personalizing your experience and product recommendations
• Conducting surveys and collecting feedback
• Complying with legal obligations

1.3 Data Sharing and Third-Party Services

We do not sell, rent, or share your personal data with unaffiliated third parties for their own marketing purposes. However, we may share data with:

• Trusted service providers such as hosting partners, logistics providers, and payment processors
• Legal authorities when required to comply with the law
• Business partners involved in joint ventures, under confidentiality agreements

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking tools to improve website functionality and user experience. You can adjust your browser settings to control cookies, but doing so may affect the website’s performance.

1.5 Data Security

We use industry-standard security practices including SSL encryption, secure servers, and regular audits to safeguard your information. Despite these efforts, no method is 100% secure, and we cannot guarantee absolute security.

1.6 Your Rights

You have the right to:

• Access or update your data
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal limitations)